Privacy Policy

1. Introduction

Samimi Documents Clearing Services Co. ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us through our website and communication channels, including WhatsApp, phone and email. This Privacy Policy explains how we collect, use, disclose and safeguard your information.

2. Information We Collect

We may collect the following types of information when you interact with our website or contact us:

• Contact details such as your name, phone number, WhatsApp number and email address.
• Information you submit through our "Request a Service" or contact forms.
• Documents or identification details you voluntarily share with us for a specific service (e.g. company registration, visa or residency application).
• Technical data such as browser type, device information and pages visited, collected automatically via analytics tools.

3. How We Use Your Information

• To respond to your enquiries and provide consultations via WhatsApp, phone or email.
• To prepare, process and submit applications on your behalf (e.g. company registration, Golden Visa, tourist visa, Dominica passport, Spain residency).
• To communicate updates about your case or our services.
• To improve our website and services based on aggregated usage data.
• To comply with legal and regulatory obligations in the United Arab Emirates.

4. WhatsApp & Third-Party Communication

Many of our services are coordinated through WhatsApp. When you click a WhatsApp link on our website, you will be directed to WhatsApp's own platform, which is governed by WhatsApp's own privacy policy and terms. We recommend reviewing WhatsApp's policies separately, as we do not control how WhatsApp processes your data on its platform.

5. Cookies & Analytics

Our website may use Google Analytics or similar tools to understand how visitors use our site. These tools may use cookies or similar technologies to collect anonymised or pseudonymised usage data. You can control or disable cookies through your browser settings.

6. Data Sharing

We do not sell your personal information. We may share your information with relevant UAE government authorities, immigration departments or trusted partners strictly as necessary to process your requested service (e.g. company registration or visa application).

7. Data Retention & Security

We retain your personal information only as long as necessary to fulfil the purposes described in this policy or as required by law. We implement reasonable administrative and technical measures to protect your information from unauthorised access, loss or misuse.

8. Your Rights

You may request access to, correction of, or deletion of your personal information held by us, subject to applicable legal and regulatory requirements, by contacting us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@samimidcs.com or via our contact page.